Get back on the road faster with roadside assistance
Where to get roadside coverage
85% of drivers have some type of roadside assistance coverage. The two most common sources are through your auto insurance policy or vehicle warranty.
Why roadside?
Towing
Flat Tire
Jump Start
Fuel Delivery
Lockout
Winching
Vehicle Warranty
If you recently purchased a new vehicle or an extended service contract, roadside assistance is likely one of your benefits. Take a look at your warranty or service contract to confirm, or reach out to the dealership you purchased your car from to learn more. Your vehicle may also include a sticker or window decal with information about roadside assistance.
When you should use your roadside program
Roadside assistance offers you peace of mind – 24/7 at any location – including the side of the road, a parking lot, or your garage or driveway.
When faced with a vehicle issue, it may be tempting to try to fix the problem yourself. Unless you are experienced and have all the necessary safety equipment, you may end up causing more problems for your vehicle while also putting your safety at risk.
Stay safe during roadside events
Vehicle issues that occur on roadways are more than an inconvenience - they can be dangerous. Nothing is more important than your safety during a roadside event.
Be prepared to protect yourself and others with this guide to Roadside Safety Do's & Don'ts.
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Just over 1 in 2 drivers will experience some type of roadside event each year. Roadside assistance programs provide immediate access to qualified service providers who can repair the issue at the scene or tow your vehicle if necessary.
Using professional help provided by your roadside assistance program is the easiest, fastest, and – most importantly – safest way to get back on the road if your vehicle is disabled.
Using your auto insurance or vehicle warranty roadside coverage gets you immediate access to help with no out-of-pocket expenses as long as you stay within your coverage limits.
The safest and often fastest way to get your vehicle back in working order is by using your roadside assistance coverage.
The best way to request help
The fastest, easiest, and most convenient way to access your roadside assistance plan is digitally. In addition to requesting help online, most roadside assistance providers offer a mobile app that provides the best roadside experience.
If available, download the app on your phone and set up your user account. Whether it’s through the website, mobile app or phone, familiarize yourself with where and how to submit a roadside request so you’re adequately prepared when faced with an actual event.
Auto Insurance
Typically, roadside assistance coverage is available through your auto insurance policy. Take a look into your policy to find out if you’re covered. You can do this online, on the mobile app, or give your insurance agent a call. You may also see roadside coverage information on your proof of insurance card.
Don't let a roadside event slow you down. Before you DIY or pay out of pocket, check for coverage you may already have. Your roadside assistance program provides the quickest, safest and most cost-efficient solution.
Learn how to find your program with our Roadside Coverage Guide. Expert help is only a click or call away!